This website has the following address URLs: www.iomsrsa.org and www.iomsrsa.im.
You can contact us by writing to IOMSRSA, Thornhill, Bayrauyr Road, Ballamodha, Isle of Man IM9 3AT or by emailing email@example.com.
What information we collect
We may collect the following personal information:
names and titles
gender, age or age range
contact information including email addresses and telephone numbers
additional information specific to:
administering memberships, donations and legacies
supplying goods and services
the use of this website
What we do with the information
We use personal information in order to properly manage our organisation and to undertake our fundraising and support activities, in particular for the following reasons:
to maintain our accounts and records [1 and 3]
to respond to general enquiries 
to administer memberships [1 and 2], donations  and legacies 
to fulfill orders for goods and services 
to communicate information about the Isle of Man Steam Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we feel might be of interest to you [1 for members of the Supporters’ Association, 4 for all other persons]
to conduct statistical analyses of the use of this website and the demographics of our supporters and customers 
to meet our statutory, regulatory and other legal obligations 
to customise this website and our communications with you according to your preferences and relationship with us .
The numbers shown in brackets above indicate the following legal bases for us collecting, using and storing personal information:
performance of a contract
statutory, regulatory or other legal obligation
For information and guidance on understanding these legal bases, please visit the website of the Isle of Man Information Commissioner at www.inforights.im.
How we may contact you
We may contact you by electronic message, post or telephone when responding to enquiries, administering memberships, donations and legacies, and fulfilling orders for goods and services.
If you are a member of the Supporters’ Association, we may contact you by electronic message or post with information about the Isle of Man Steam Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we think you may find interesting. This may include receiving notices of our general meetings, membership renewal invitations, our magazines and marketing and promotional material from us.
If you are not a member of the Supporters’ Association, we will only contact you with information about the Isle of Man Steam Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we think you may find interesting, if you have told us that you wish this to happen. The information may include receiving an invitation to become a member of the Supporters’ Association and other marketing and promotional material from us.
Sharing personal information with third parties
We will not sell or license the use of your personal information to third parties. We may share some of your personal information with our preferred service providers, not for their own use but to facilitate their services to us (e.g. banking, payment processing, external audit, electronic messaging and postal services).
We will not otherwise share your personal information with third parties unless we have your consent, we are required to do so by law, or we receive a lawful request by a governmental or law enforcement authority to do so.
Controlling your personal information - your rights
You can change your communication preferences at any time simply by writing to us at IOMSRSA, Thornhill, Bayrauyr Road, Ballamodha IM9 3AT, Isle of Man or by emailing us at firstname.lastname@example.org.
You can ask us to provide details of the personal information which we hold on you. Please submit your request to us in writing by post.
If you believe that any information we are holding on you is inaccurate or incomplete, please contact us in writing by post or by email as soon as possible. We will promptly correct any information held by us found to be incorrect.
You can ask us to restrict our use of the personal information which we hold on you, or to delete the personal information which we hold on you – provided there is not a compelling reason for us to continue to hold the information. You also have the right to object to our use of personal information on a legitimate interests basis or for direct marketing. Please submit your request or objection to us in writing by post.
For further information and guidance on your personal information rights, please visit the website of the Isle of Man Information Commissioner at www.inforights.im.
Secure payment gateway
Online membership, donations and the purchase of goods and services via this website, using a debit / credit / charge card, are carried out using a secure payment gateway, a direct connection from your computer / device to the payment service provider. Our chosen payment service provider is PayPal.
When you input your payment card details into the secure payment gateway page, you are communicating directly with PayPal. This means that your payment card information is handled by PayPal and is not processed or held by us.
When making an online donation via the PayPal secure payment gateway, you will be presented with a tick box option to allow PayPal to share your postal address with us for marketing purposes. If you tick the box, we may contact you by electronic message or by post with information about the Isle of Man Steam Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we think you may find interesting.
We are committed to ensuring that your personal information held by us is secure. In order to prevent unauthorised access or disclosure, we have in place appropriate procedures and physical or electronic safeguards to secure the personal information we collect.
Cookies are small pieces of text sent to your browser by a website you visit. They help the website to remember information about your visit, like your interaction with a page or feature, your preferred language and other settings. That can make your next visit easier and the website more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.
To understand the types of cookies used by Google, how Google uses the information about your use of our website, and how to manage cookies in your web browser, click here.
Links to third party websites
We are not responsible for the privacy policies of other parties and their websites, nor the cookie settings of their websites. When following a link to another party’s website from our website, we strongly advise users to first review the privacy and cookie policies of the other website and be satisfied before continuing to browse and entering any personal information.
Personal information we collect and hold is evaluated by us periodically to determine whether it is current and still needs to be held by us. We retain personal information only for as long as and to the extent necessary and appropriate after our relationship with a person ends.
Making a complaint
We aim to comply fully with our obligations under the data protection and privacy laws of the Isle of Man. If you believe that our processing of your personal information, or your receipt of electronic unsolicited direct marketing from us, is not in accordance with those laws or has in some way caused you damage or distress, please write to us setting out the detail of your complaint. We will endeavour to address the matter to your satisfaction and in a timely manner.
You may also complain to the Isle of Man Information Commissioner, our supervisory authority for compliance with the data protection and privacy laws of the Isle of Man, by writing to The Information Commissioner, PO Box 69, Douglas, Isle of Man IM99 1EQ.
Last Updated: 31 August 2021