What Information We Collect
We may collect the following personal information:-
* names and titles
* gender, age or age range
* contact information including email addresses and telephone numbers
* additional information specific to: -
* administering memberships, donations and legacies
* supplying goods and services
* the use of this website
What We Do With The Information
We use personal information in order to properly manage our organisation and to undertake our fundraising and support activities, in particular for the following reasons:
to maintain our accounts and records  
to respond to general enquiries 
to administer memberships  , donations  and legacies 
to fulfil orders for goods and services 
to communicate information about the Isle of Man Steam Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we feel might be of interest to you  for members of the Supporters’ Association and  for all other persons
to conduct statistical analyses of the use of this website and the demographics of our supporters and customers 
to meet our statutory, regulatory and other legal obligations 
to customise this website and our communications with you according to your preferences and relationship with us .
The numbers shown in brackets above indicate the following legal bases for us collecting, using and storing personal information:
 legitimate interests
 performance of a contract
 statutory, regulatory or other legal obligation
 your consent.
For information and guidance on understanding these legal bases, please visit the website of the
How We May Contact You
We may contact you by electronic message, post or telephone when responding to enquiries, administering memberships, donations and legacies, and fulfilling orders for goods and services. If you are a member of the Supporters’ Association, we may contact you by electronic message or post with information about the Isle of Man Steam Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we think you may find interesting. This may include receiving notices of our general meetings, membership renewal invitations, our magazines and marketing and promotional material from us. If you are not a member of the Supporters’ Association, we will only contact you with information about the Isle of Man Railway, the Supporters’ Association, our fundraising, support and other activities, and related subjects which we think you may find interesting, if you have told us that you wish this to happen. The information may include receiving an invitation to become a member of the Supporters’ Association and other marketing and promotional material from us.
Sharing Personal Information With Third Parties
Controlling Your Personal Information : Your Rights
You can change your communication preferences at any time simply by writing to us at I.o.M.S.R.S.A., "Thornhill", Bayrauyr Road, Ballamodha IM9 3AT, Isle of Man or by emailing us at firstname.lastname@example.org. You can ask us to provide details of the personal information which we hold on you. Please submit your request to us in writing by post. If you believe that any information we are holding on you is inaccurate or incomplete, please contact us in writing by post or by email as soon as possible. We will promptly correct any information held by us found to be incorrect. You can ask us to restrict our use of the personal information which we hold on you, or to delete the personal information which we hold on you – provided there is not a compelling reason for us to continue to hold the information. You also have the right to object to our use of personal information on a legitimate interests basis or for direct marketing. Please submit your request or objection to us in writing by post. For further information and guidance on your personal information rights, please visit the website of the Isle of Man Information Commissioner at www.inforights.im.
Secure Payment Gateway
We are committed to ensuring that your personal information held by us is secure. In order to prevent unauthorised access or disclosure, we have in place appropriate procedures and physical or electronic safeguards to secure the personal information we collect.
Third Party Websites
Personal information we collect and hold is evaluated by us periodically to determine whether it is current and still needs to be held by us. We retain personal information only for as long as and to the extent necessary and appropriate after our relationship with a person ends.
Making A Complaint
We aim to comply fully with our obligations under the data protection and privacy laws of the Isle of Man. If you believe that our processing of your personal information, or your receipt of electronic unsolicited direct marketing from us, is not in accordance with those laws or has in some way caused you damage or distress, please write to us setting out the detail of your complaint. We will endeavour to address the matter to your satisfaction and in a timely manner. You may also complain to the Isle of Man Information Commissioner, our supervisory authority for compliance with the data protection and privacy laws of the Isle of Man, by writing to The Information Commissioner, P.O. Box 69, Douglas, Isle of Man IM99 1EQ.
Last Updated: 31st August 2021